Procurement Portal

Homeless Outreach and Engagement
5. Evaluation Criteria
1. Organizational Capability and Experience
• Does the respondent clearly demonstrate that it has the experience, organization capability and infrastructure to deliver successfully the service component (as described in this RFP) it is proposing to provide? If so, how well does the respondent demonstrate this?
• Does the respondent clearly demonstrate that it has incorporated concepts in its Strategic Framework, such as, but not limited to, harm reduction and trauma informed care approaches? If so, how well does the respondent demonstrate this?
• Does the respondent clearly demonstrate that it has successfully utilized data in decision-making and quality improvement? If so, how well does the respondent demonstrate this?
• Vendor is to provide narrative of their past performance with a focus on outreach and engagement in serving residents without addresses.
- Scoring Method:
- 0-100 Points
- Weight (Points):
- 10 (10% of Total)
2. Scope of Service
• Is the respondent’s proposed plan clear and reasonable?
• Does it include specifics about the service component it is proposing to provide?
• Does the respondent participate and thoughtfully address challenges and barriers to implementation, including how it intends to mitigate or resolve them? If so, how well does the respondent demonstrate this?
• Is the respondent’s proposed staffing plan detailed, clear and reasonable?
• Does it demonstrate that the respondent clearly understands the service component (as described in this RFP) it is proposing to provide?
• Is the staffing plan well matched to the scope of services, service and outcome objective described in this RFP for the service component it is proposing to provide?
• Does the proposed plan match the budget? If so, how well does the respondent demonstrate this?
• Is the respondent’s proposed plan to address the needs of and provide services to populations who primarily speak language(s) other than English clear, reasonable and effective? Does the respondent understand the importance of providing services to all populations? If so, how well does the respondent demonstrate this?
• How well does the proposal describe activities to locate, identify, and build relationships with unsheltered homeless people and engage them for the purpose of providing immediate support, intervention, and connections with homeless assistance programs and/or mainstream social services and housing programs?
• Does the proposal consist of making an initial assessment of needs and eligibility; providing crisis counseling and actively connecting and providing information and referrals to programs targeted to homeless persons and mainstream social services and housing programs, including referrals to emergency shelter, transitional housing, community-based services, permanent supportive housing and rapid re-housing programs?
• How well does the proposal describe the respondent’s work of assessing housing and service needs, arranging, coordinating, and monitoring and delivery of individualized services to meet the needs of the program participant?
• Does the proposal describe eligible services and activities as follows: using the centralized or coordinated assessment system; conducting an initial evaluation, including verifying and documenting eligibility and Newark residency; counseling; developing, securing and coordinating services; monitoring and evaluating program participant progress; providing information and referrals to other providers; and developing permanent housing stability plans?
- Scoring Method:
- Points Based
- Weight (Points):
- 50 (50% of Total)
3. Transportation
• How well does the proposal detail and account for transportation and travel by outreach workers and social workers, provided that this travel takes place during the provision of services?
• Does the respondent provide transportation of unsheltered people to emergency shelters of other service facilities?
• Does the proposal detail program participant’s travel on public transportation?
• Does the proposal detail the plan to use bus tickets to transport individuals back to their municipalities?
• Has respondent submitted the Safety Plan Policy and Procedure for transporting and engaging the unsheltered population?
- Scoring Method:
- Points Based
- Weight (Points):
- 20 (20% of Total)
4. Budget and Budget Narrative
• Is the respondent’s proposed budget reasonable?
• Does it match the scope of services and the service and outcome objectives described in this RFP for the service component it is proposing to provide?
• Does it match the proposed staffing structure? If so, how well does the respondent demonstrate this?
• Is the respondent’s budget narrative clear?
• Does it provide justification for budget line items? If so, how well does the respondent demonstrate this?
• Respondent is to submit current fiscal year financial statement or financial audit. If not available, respondent must submit its most current financial statement or financial audit available and provide in writing when the current audit is expected.
- Scoring Method:
- Points Based
- Weight (Points):
- 20 (20% of Total)