Aurora seeks a comprehensive software solution to monitor and manage the City's physical asset portfolio, including its streets, parks, traffic and water systems. Stakeholders seek city-wide visualizations supported by the system's native ESRI integration, with instant access to the underlying granular details of any asset, its maintenance history, and lifecycle. The desired system will convert insights into action with a streamlined work order management system with robust mobile functionality to support field access.

Direct customer support, either through a public-facing interface or API connection to the City's 311 tool is preferred. In order to achieve a truly comprehensive solution, stakeholders will require deep integration with the pre-existing Aurora toolset.