In effort to modernize and streamline the recruitment process, stakeholders seek a cloud-based background check system. Project leaders are not interested in outsourcing any vetting and hiring processes, but wish to acquire a platform to streamline internal procedures.

Project leaders envision a holistic case management system that can automate the extensive background check process. Prospective candidates should be sent a personal link to a mobile device or email address inviting them to create a profile within the platform. Once inside the system, a dashboard with required tasks and forms to complete should offer a clear roadmap to the candidate.

The core functionality of the desired system is the ability to accurately and rapidly conduct background checks on candidates. Once submitted, the selected system ought to run a variety of state and federal background checks against the candidate's social security number. These include, but are not limited to, Criminal Records, Employment Records, Education Records, Address History, and other pertinent information necessary to evaluate a candidate's fitness to become an entrusted municipal employee. Combined with a holistic case management system, stakeholders envision streamlined access to candidate background information for ease and speed of future reference.

Beyond legal records, project leaders would like to gauge social media search capabilities within this platform. They envision running a "critical words" list against posts made over a relevant historical period, upon a variety of popular social media channels. Additionally, any sort of mass image review capabilities would be preferred, if available. Generally, project leaders are curious to understand what capabilities exist in this space.

Tying all of these capabilities into a centralized digital platform will provide enhanced visibility to both internal stakeholders and external candidates, clear sequencing for action owners, and built-in candidate background research. Henderson utilizes NeoGov's HR Tool Suite and native integration capabilities will be preferred in any potential background check software provider.

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Background Check Software Solution

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