EVALUATION

Digital Signage Solutions

Standard

City of Aurora, Illinois

Release Date: Thursday, May 11, 2023

· Due Date: Thursday, June 1, 2023 5:00pm

Posted Thursday, May 11, 2023 8:00am

All dates & times in Central Time

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5. Vendor Information and Response

1. Solution

Overview of your offerings and solution

1.1. Please provide a 1-page Solution Narrative describing your proposed solution and how it fits the City of Aurora's needs.*

*Response required

1.2. Do you provide:*

Unified Hardware & Software Digital Display Solution

Software & System Management Only

*Response required

1.3. Aurora project leaders have identified the following functions they may wish to display on Digital Signage. Please mark those your solution can support:*

Select all that apply

Directions / Wayfinding

Video

Advertisements

Emergency Notifications

Weather Information

Road Closures / Updates

Upcoming Event Information

*Response required

2. Display Questions

2.1. Please provide a broad overview of all signage types you offer.*

Maximum response length: 300 characters

*Response required

Maximum response length: 500 characters

*Response required

2.3. Can you provide leaner displays for aldermanic offices that use a "ticker-tape" notification format?*

Yes

*Response required

2.4. Will your display solution reflect real-time system edits?*

Yes

*Response required

2.5. Please confirm that your solution supports a wireless connection to the displays.*

Yes

*Response required

2.6. One critical functionality of this project will be directions/mapping for visitors to City buildings. Please describe how your solution supports wayfinding.*

Maximum response length: 500 characters

*Response required

2.7. Please describe what kind of interactivity users will experience from your digital display solution?*

Maximum response length: 500 characters

*Response required

2.8. Please describe the maximum number of displays your solution can maintain/control at any given time?*

Maximum response length: 250 characters

*Response required

2.9. Please upload some examples of the display to an end-user.*

*Response required

3. Software Questions

3.1. Within the software solution, can you set automatic start dates/times for notifications and postings?*

Yes

*Response required

3.2. Within the software solution, can you set automatic expiration dates/times for notifications and postings?*

Yes

*Response required

3.3. Can your solution support tiered user permissions?*

Yes

*Response required

3.4. If yes, please describe how these are set and applied. *

Maximum response length: 500 characters

*Response required

3.5. Based on this segmentation, please describe how Aurora users can set different levels of messaging to correspond with display locations.*

For example, can your solution support system-wide notifications along with building specific notifications?

Maximum response length: 300 characters

*Response required

3.6. Regarding access to the management system, do you provide:*

Unlimited users / access

Set amount of users, with each additional user costing a fixed fee.

*Response required

3.7. Within the Content Management System itself, is there any way to compartmentalize information / data to specific users?*

With the potential application to Aurora Police Department uses, project leaders are curious about how systems can wall off sensitive information to specific users. 

Maximum response length: 300 characters

*Response required

3.8. Please describe how displays are designed and customized through your system.*

Maximum response length: 300 characters

*Response required

3.9. Please describe the process & result of triggering emergency notifications through your solution.*

Are there pre-set alerts / templates?

Maximum response length: 500 characters

*Response required

3.10. Please describe how your system intakes data from 3rd party feeds or APIs. *

What data feeds come pre-packaged with the solution? What is the process for integrating additional feeds?

Maximum response length: 500 characters

*Response required

3.11. Please upload an example of the user interface of your software / CMS for review.*

*Response required

4. Prior Experience and Case Studies

4.1. How many public sector customers do you have?*

None

1-10

10-25

25-100

100+

*Response required

4.2. Please Provide References for the City of Aurora.*

Please download the below documents, complete, and upload.

Marketplace.city_Reference_Document.xlsx

*Response required

5. Pricing and Model

5.1. Please describe your pricing model and what drives cost.*

Maximum response length: 500 characters

*Response required

5.2. Please upload any standard pricing documentation.

6. Implementation

6.1. Please describe the installation process for your digital signage solution*

Maximum response length: 300 characters

*Response required

6.2. Please describe how your system can support a phased expansion over time.*

For example, this project may begin with a City Hall installation, before incorporating other departments. How can these new elements be appended to the existing system? How do tiered controls interact with the growing system?

Maximum response length: 600 characters

*Response required

6.3. How does your solution account for internet outages? What would the display look like in these instances?*

Project leaders envision this as a cloud-based solution, but would like to understand what contingencies exist. 

Maximum response length: 500 characters

*Response required

6.4. If you provide a software-only solution, do you have a preferred hardware partner or any required specifications for building out a full system?*

Maximum response length: 500 characters

*Response required

7. General

7.1. Please indicate any Business Designations you have:

Select all that apply

Minority-Owned Business

Woman-Owned Business

Veteran-Owned Business

Small Business Classification

Local to Aurora, IL

7.2. Link to your Marketplace.city Profile Page

Enter your Marketplace.city profile, if applicable.

Maximum response length: 200 characters

7.3. Anything else you want to tell us?

Is there anything else important we should know about your solution, company or proposal.

Maximum response length: 300 characters

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Digital Signage Solutions

5. Vendor Information and Response