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4. Response Items

4.1. Response Requirements

Interested parties shall respond to the EOI according to the schedule and shall provide responses to the Vendor Questionnaire to follow.

 

4.2. Requested Information

There are several central goals to the City’s municipal fiber ring network undertaking. Respondents to this EOI and any possible subsequent RFP should indicate whether and how their proposal serves these goals:

  1. Offer service to any customer connected to or any customer that could be connected to the City fiber network; serving only limited areas of the City or specific types of customers is less desirable.
  2. Offer unique services and speeds and network performance better than that provided by the incumbent networks in the City. For example, providing hundreds of megabits or gigabit speeds, providing symmetrical services, providing services that continue operating when commercial power fails, providing service level agreements, and providing direct connectivity between locations on the City fiber.
  3. Propose connectivity services to the City’s business community and other locations where a provider can cost-effectively and competitively connect to commodity Internet and secure cloud services.
  4. Respond to the needs of health care providers and patients.
  5. Respond to the needs of the large and small businesses connected to the City fiber.
  6. Provide cost-effective services for price-sensitive customers and flexible pricing plans, including the unserved (less than 25 Mbps download and 3 Mbps upload speeds) and underserved (less than 100 Mbps download and 20 Mbps upload speeds).

The City seeks an uninhibited network, where Service Providers may offer a range of services, and network operators are neutral with respect to Service Providers, applications, websites, type of use, and type of connection device.

The City seeks Service Providers who would be interested in offering lit broadband services and partners who would be interested in handling maintenance and operations of the network. The City also seeks partners who will be interested in extending the City fiber, if expansion is needed.

For the network to have the intended economic and quality of life impacts, Palm Desert considers both cost and availability of service to be important. The City encourages responses from interested partners that address both to maximize adoption of service.