Procurement Portal
IT Assessment
Post Information
- Posted At:
- Mon, Nov 6, 2023 3:13 PM
- Sealed Bid Process:
- Yes (Bids Unsealed / Pricing Unsealed)
- Private Bid:
- No
1. Introduction and Background
1.1. Summary
The City of Beaverton is seeking sealed proposals from qualified consultants to provide a city-wide IT Assessment. This assessment should encompass all aspects of the City’s IT operations, including but not limited to information systems, services, security, and processes, and other key areas relevant to the City’s operations. Consultants are invited to submit a proposal outlining their experience and qualifications in performing work directly related to the services required.
1.2. Background
Facilities
The Information Technology & Services (ITS) Department of the City currently supports 5 large physical locations (City Hall, Library, Municipal Courts, Public Safety, Public Works). In addition, several smaller satellite locations are supported for Police, Public Works, and the Library. All internet service is provided by the governmental body known as the Broadband Users Group (BUG) which is a shared networking infrastructure with other cities located in Washington County.
Staffing
ITS currently has 32 staff divided into four divisions:
- Web Services
- Geographic Information Services
- Infrastructure Operations
- Enterprise Applications
Each division is overseen by a manager/supervisor that reports to the Chief Information Officer / ITS Director. ITS supports over 600 internal customers throughout the City.
Services
ITS provides the following services to the City's employees:
- Identity and access control
- Internet connectivity
- Network infrastructure
- File and print services
- Email administration
- Information security
- IT service desk / helpdesk
- End user device management
- Custom application development
- Enterprise application management
Web presence
All City websites, internal and external, are maintained by the ITS Web Services team. The City offers several services to the public online, some directly through the City’s website and others through a redirect to a vendor’s portal. Some of those services include:
- Utility Bill Payment
- Job Notice, Application & Tracking
- Traffic/Court Ticket Payment
- Over the Counter Permit Payment
- Citizen Report a Problem
- Facility Reservation Information
1.3. Contact Information
CIO / ITS Director
4755 SW Griffith Dr, Beaverton, OR 97005
Beaverton, OR 97005
Email: [email protected]
Phone: (971) 275-4981
Department:
Information Technology & Services
Department Head:
Travis Luckey
IT Director
1.4. Timeline
The City reserves the right to modify this schedule at the City’s discretion. Proper notification of changes will be made to all interested parties.